Avolinas policy centre

Terms & Conditions

Version 1.0 · Effective Not specified · Updated 27 Sep 2026

Avolinas Terms & Conditions

Scope
These terms apply to purchases placed through avolinas.com. Product descriptions, prices, availability, delivery charges and the final order total are shown before checkout. Please check your details before placing an order.

Orders and payment
Submitting an order starts an order request. We may contact you if a product is unavailable or an order cannot be fulfilled. For manual bank transfer, follow the instructions provided at checkout or on Track Order, and upload your receipt there. A receipt submission is pending verification until we confirm that funds are received. We do not dispatch an unpaid order. If payment cannot be verified, contact care@avolinas.com with your order reference. A cancellation or refund, if applicable, will follow our Returns & Refund Policy.

Prices and promotions
Prices are in Malaysian ringgit unless stated otherwise. The applicable product price, promotion, delivery charge and total are those displayed at checkout when the order is placed. Promotions may be limited by their published conditions and dates. If an obvious pricing or stock error occurs, we will contact you before processing and offer the available resolution.

Delivery and issues
Delivery options and charges are shown at checkout. Please provide a complete and accurate delivery address. See our Shipping Policy for dispatch and tracking information. If an item is missing, incorrect, damaged or defective, contact us promptly with your order reference and relevant photos so we can assist under the Returns & Refund Policy and applicable law.

Product information
Follow the instructions and warnings on the product label. Website content is general information and does not replace professional advice. Product appearance may vary slightly because of packaging updates or screen settings, without changing the item ordered.

Contact and governing law
For order assistance email care@avolinas.com. These terms are governed by the laws of Malaysia. Nothing in these terms removes rights that cannot be excluded under applicable consumer law.