Avolinas policy centre
Privacy Notice
Version 1.0 · Effective 2026-09-27 · Updated 27 Sep 2026
Avolinas Privacy Notice
Who we are and how to contact us
Avolinas operates avolinas.com. For questions about your personal data, contact care@avolinas.com. Our business identity and address are shown in the Contact and store information on this website.
Information we collect
When you browse, create an account, place an order, contact us, upload a payment receipt, leave a review, or join our mailing list, we may collect your name, contact details, delivery and billing details, order history, payment verification details, messages, account credentials in protected form, and technical information such as device, browser, IP address and cookies. Please do not include sensitive personal information in a message or receipt unless it is necessary.
Why we use it
We use this information to manage accounts and orders, verify payments, deliver purchases, handle returns and refunds, provide support, protect the website from abuse, comply with applicable legal and accounting duties, and improve the store. We send optional product, promotion and education emails only where you have opted in. You may unsubscribe using the link in an email or by writing to care@avolinas.com. Order and service emails may still be sent.
Who receives it
We share only the information needed with service providers that help us operate the site, hosting and email systems, delivery partners, payment or banking services, and professional advisers or authorities where required. These providers may process data outside Malaysia subject to applicable safeguards. We do not sell customer personal data.
Retention and protection
We keep records for as long as needed for the purposes above and any applicable legal or accounting requirements, then delete or anonymise them when appropriate. We use access controls and other reasonable measures to protect information. No internet transmission can be guaranteed completely secure.
Your choices and rights
You may ask us to access or correct your personal data, withdraw consent where applicable, or stop direct marketing by emailing care@avolinas.com. Some data may need to be retained to fulfil orders or legal duties. Optional cookies and analytics can be managed through Cookie Preferences on the website.
Changes
We may update this notice. The effective date and version shown above identify the current notice. Contact care@avolinas.com if you need more information.
Who we are and how to contact us
Avolinas operates avolinas.com. For questions about your personal data, contact care@avolinas.com. Our business identity and address are shown in the Contact and store information on this website.
Information we collect
When you browse, create an account, place an order, contact us, upload a payment receipt, leave a review, or join our mailing list, we may collect your name, contact details, delivery and billing details, order history, payment verification details, messages, account credentials in protected form, and technical information such as device, browser, IP address and cookies. Please do not include sensitive personal information in a message or receipt unless it is necessary.
Why we use it
We use this information to manage accounts and orders, verify payments, deliver purchases, handle returns and refunds, provide support, protect the website from abuse, comply with applicable legal and accounting duties, and improve the store. We send optional product, promotion and education emails only where you have opted in. You may unsubscribe using the link in an email or by writing to care@avolinas.com. Order and service emails may still be sent.
Who receives it
We share only the information needed with service providers that help us operate the site, hosting and email systems, delivery partners, payment or banking services, and professional advisers or authorities where required. These providers may process data outside Malaysia subject to applicable safeguards. We do not sell customer personal data.
Retention and protection
We keep records for as long as needed for the purposes above and any applicable legal or accounting requirements, then delete or anonymise them when appropriate. We use access controls and other reasonable measures to protect information. No internet transmission can be guaranteed completely secure.
Your choices and rights
You may ask us to access or correct your personal data, withdraw consent where applicable, or stop direct marketing by emailing care@avolinas.com. Some data may need to be retained to fulfil orders or legal duties. Optional cookies and analytics can be managed through Cookie Preferences on the website.
Changes
We may update this notice. The effective date and version shown above identify the current notice. Contact care@avolinas.com if you need more information.