Avolinas policy centre
Shipping Policy
Version 1.0 · Effective Not specified · Updated 27 Sep 2026
Avolinas Shipping Policy
Where we deliver
Available destinations and shipping methods are shown at checkout. If an address is not supported, checkout will not offer a delivery method. We may contact you to clarify an incomplete address.
Shipping charges and timing
The delivery fee and any free-shipping condition are displayed before you place an order. We prepare an order for dispatch after payment has been verified and stock is available. Estimated delivery times, where shown, are estimates rather than guaranteed arrival dates. Public holidays, remote areas, courier operations and unforeseen events may affect delivery.
Tracking
When a courier provides a tracking number, we add it to your order. Check Track Order or your order updates for the latest available information. Courier tracking may take time to become active after dispatch.
Problems with delivery
If your parcel has not arrived, tracking is unclear, or a package arrives damaged, contact care@avolinas.com with the order reference, delivery address and any photos. We will check with the courier and help resolve the issue. Please inspect the parcel after delivery and report an incorrect, missing or damaged item promptly.
Changes
If a delivery address needs to be changed, contact us as soon as possible. We cannot guarantee a change after dispatch. Any additional delivery cost required by a corrected address will be explained before it is charged.
Where we deliver
Available destinations and shipping methods are shown at checkout. If an address is not supported, checkout will not offer a delivery method. We may contact you to clarify an incomplete address.
Shipping charges and timing
The delivery fee and any free-shipping condition are displayed before you place an order. We prepare an order for dispatch after payment has been verified and stock is available. Estimated delivery times, where shown, are estimates rather than guaranteed arrival dates. Public holidays, remote areas, courier operations and unforeseen events may affect delivery.
Tracking
When a courier provides a tracking number, we add it to your order. Check Track Order or your order updates for the latest available information. Courier tracking may take time to become active after dispatch.
Problems with delivery
If your parcel has not arrived, tracking is unclear, or a package arrives damaged, contact care@avolinas.com with the order reference, delivery address and any photos. We will check with the courier and help resolve the issue. Please inspect the parcel after delivery and report an incorrect, missing or damaged item promptly.
Changes
If a delivery address needs to be changed, contact us as soon as possible. We cannot guarantee a change after dispatch. Any additional delivery cost required by a corrected address will be explained before it is charged.