Welcome to Avolinas.com. By placing an order with us, you agree to the following terms:

1. Payment Policy (Manual Bank Transfer) To ensure a smooth transaction, please follow our bank transfer process:

• Order Status: Upon checkout, your order will temporarily be placed “On Hold.”
• Verification: Please send your payment receipt to us via WhatsApp. Your order will be processed as soon as the funds clear in our account.
• Timeframe: Payment and receipt submission must be completed within 24 hours of placing your order. Orders without verified payment after this window will be automatically canceled.

2. Returns & Refunds Your health, safety, and satisfaction are our top priorities.

• Hygiene Standard: For safety reasons, we cannot accept returns or exchanges on any health supplements, joint care products, or skincare items once the packaging has been opened or the safety seal has been broken.
• Order Errors: If you receive an incorrect or damaged item, please reach out to us via WhatsApp immediately. We will swiftly resolve the issue and ensure the correct product is sent to you.

3. Medical Disclaimer Our products are formulated to support general well-being, joint health, and beauty.

• They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
• If you are pregnant, nursing, have an underlying health condition, or have sensitive skin, we strongly advise consulting with a qualified healthcare professional before using our products.